Introduction
This purchase is governed by the following standard terms and conditions for consumer purchases of goods over the internet. Consumer purchases over the internet are primarily regulated by the Contracts Act, the Consumer Purchases Act, the Marketing Act, the Right of Withdrawal Act, and the E-commerce Act. These laws provide consumers with non-waivable rights. The laws are available at www.lovdata.no. The terms of this agreement should not be understood as limiting statutory rights but rather outline the key rights and obligations of the parties involved in the transaction. The terms and conditions are prepared and recommended by the Norwegian Consumer Authority. For a better understanding of these terms, see the Consumer Authority’s guide here.

1. Agreement
The agreement consists of these terms and conditions, information provided in the ordering solution, and any specially agreed terms. In case of any discrepancies, the specifically agreed terms between the parties shall take precedence, provided they do not conflict with mandatory legislation. The agreement will also be supplemented by relevant statutory provisions governing the purchase of goods between businesses and consumers.

2. The Parties

Seller:
Company Name: Lcorp AS
Company Number: 928 702 456
Address: Tuenesvegen 7B, 6006 Ålesund, NORWAY
Email: help@poster-box.com

Buyer is the consumer who places the order and is referred to as the buyer throughout this document.

3. Price
The price stated for the goods and services is the total amount the buyer must pay. This price includes all taxes and additional costs. Additional costs not previously disclosed by the seller before the purchase shall not be borne by the buyer.

4. Agreement Formation
The agreement is binding on both parties once the buyer has submitted their order to the seller. The agreement is, however, not binding if there have been typographical or input errors in the seller's offer in the ordering solution or in the buyer’s order, and the other party realized or should have realized that such an error existed.

5. Payment
The seller may require payment for the goods from the time they are sent from the seller to the buyer. If the buyer uses a credit or debit card for payment, the seller may reserve the purchase amount on the card at the time of ordering. The card will be charged on the same day the goods are shipped. When paying by invoice, the invoice will be issued upon shipment of the goods. The payment term will be specified on the invoice and is a minimum of 14 days from receipt. Buyers under 18 years of age cannot pay by invoice.

6. Delivery
Delivery is considered complete when the buyer or their representative has received the goods. If the delivery time is not specified in the ordering solution, the seller shall deliver the goods to the buyer without undue delay and no later than 30 days after the order from the customer. The goods shall be delivered to the buyer unless otherwise specifically agreed between the parties.

7. Risk of the Goods
The risk of the goods transfers to the buyer when the buyer or their representative has received the goods as per point 6.

8. Right of Withdrawal
Unless the agreement is exempt from the right of withdrawal, the buyer may cancel the purchase of the goods according to the Right of Withdrawal Act. The buyer must notify the seller of the use of the right of withdrawal within 14 days from the start of the withdrawal period. The period includes all calendar days. If the period ends on a Saturday, public holiday, or holiday, the period is extended to the next business day. The withdrawal period is considered met if notification is sent before the end of the period. The buyer has the burden of proof for the exercise of the right of withdrawal, and notification should therefore be made in writing (withdrawal form, email, or letter).

The withdrawal period begins:

• For single-item purchases, the withdrawal period starts the day after the item(s) is received.
• For subscriptions or agreements involving regular delivery of identical goods, the period starts the day after the first shipment is received.
• For purchases consisting of multiple deliveries, the withdrawal period starts the day after the last delivery is received.

The withdrawal period is extended to 12 months after the expiration of the original period if the seller did not inform about the right of withdrawal and the standardized withdrawal form before the agreement was made. Similarly, if information about terms, deadlines, and procedures for exercising the right of withdrawal was not provided. If the seller provides the information within these 12 months, the withdrawal period will expire 14 days after the buyer received the information.

When exercising the right of withdrawal, the goods must be returned to the seller without undue delay and no later than 14 days from the notification of the use of the right of withdrawal. The buyer covers the direct costs of returning the goods unless otherwise agreed or if the seller has failed to inform that the buyer must cover return costs. The seller may not impose a fee for the buyer’s use of the right of withdrawal. The buyer can try or test the goods in a reasonable manner to determine their nature, characteristics, and function without the right of withdrawal being forfeited. If the testing or trial goes beyond what is reasonable and necessary, the buyer may be responsible for any reduced value of the goods. The seller is obligated to refund the purchase amount to the buyer without undue delay and no later than 14 days from the seller receiving notification of the buyer’s decision to use the right of withdrawal. The seller has the right to withhold the payment until they have received the goods from the buyer or until the buyer provides proof that the goods have been sent back.

9. Delay and Non-Delivery - Buyer’s Rights and Time Limits for Claims
If the seller does not deliver the goods or delivers them late according to the agreement between the parties, and this is not due to the buyer or circumstances on the buyer's side, the buyer may, according to the rules in Chapter 5 of the Consumer Purchases Act, withhold the purchase amount, demand performance, cancel the agreement, and/or claim compensation from the seller. For claims of non-performance remedies, notification should be in writing (e.g., email) for evidentiary purposes.

Performance
The buyer can insist on the purchase and demand performance from the seller. However, the buyer cannot demand performance if there is an obstacle the seller cannot overcome or if performance would result in such significant inconvenience or cost to the seller that it is in substantial disproportion to the buyer’s interest in the seller performing. If the difficulties are resolved within a reasonable time, the buyer may still demand performance. The buyer loses the right to demand performance if they wait unreasonably long to make the claim.

Cancellation
If the seller does not deliver the goods at the time of delivery, the buyer should urge the seller to deliver within a reasonable additional deadline for performance. If the seller does not deliver the goods within the additional deadline, the buyer may cancel the purchase. The buyer may, however, cancel the purchase immediately if the seller refuses to deliver the goods. This also applies if the delivery time was crucial for the conclusion of the agreement or if the buyer has informed the seller that the delivery time is crucial. If the goods are delivered after the additional deadline set by the consumer or after the delivery time that was crucial for the conclusion of the agreement, the claim for cancellation must be made within a reasonable time after the buyer became aware of the delivery.

Compensation
The buyer may claim compensation for losses suffered due to the delay. This does not apply if the seller proves that the delay was due to an obstacle beyond the seller’s control that could not reasonably have been anticipated at the time of the agreement, avoided, or overcome.

10. Defects in the Goods - Buyer’s Rights and Complaint Period
If there is a defect in the goods, the buyer must notify the seller within a reasonable time after discovering or should have discovered the defect. The buyer has always complained in time if it is done within 2 months from the defect being discovered or should have been discovered. Complaints can be made no later than two years after the buyer has received the goods. If the goods or parts of them are intended to last significantly longer than two years, the complaint period is five years.

If the goods have a defect not caused by the buyer or circumstances on the buyer’s side, the buyer may, according to Chapter 6 of the Consumer Purchases Act, withhold the purchase amount, choose between repair and replacement, demand a price reduction, cancel the agreement, and/or claim compensation from the seller. Complaints to the seller should be made in writing.

Repair or Replacement
The buyer can choose between having the defect repaired or receiving a replacement item. The seller may refuse the buyer’s request if performing the request is impossible or causes unreasonable costs for the seller. Repair or replacement should be carried out within a reasonable time. The seller is generally not entitled to more than two attempts to remedy the same defect.

Price Reduction
The buyer may demand an appropriate price reduction if the goods are not repaired or replaced. This means that the ratio between the reduced and agreed price corresponds to the ratio between the value of the goods in defective and contractually compliant condition. If special reasons apply, the price reduction may instead reflect the defect’s significance to the buyer.

Cancellation
If the goods are not repaired or replaced, the buyer may also cancel the purchase if the defect is not insignificant.

11. Seller’s Rights in Case of Buyer’s Breach
If the buyer does not pay or fulfill other obligations under the agreement or law, and this is not due to the seller or circumstances on the seller’s side, the seller may, according to Chapter 9 of the Consumer Purchases Act, withhold the goods, demand performance of the agreement, cancel the agreement, and/or claim compensation from the buyer. The seller may also, under certain circumstances, claim interest for late payment, collection fees, and a reasonable fee for uncollected goods.

Performance
The seller may insist on the purchase and demand that the buyer pays the purchase amount. If the goods are not delivered, the seller loses their right if they wait unreasonably long to make the claim.

Cancellation
The seller may cancel the agreement if there is significant payment default or other significant breach by the buyer. However, the seller cannot cancel if the entire purchase amount has been paid. If the seller sets a reasonable additional deadline for performance and the buyer does not pay within this deadline, the seller may cancel the purchase.

Interest for Late Payment/Collection Fees
If the buyer does not pay the purchase amount according to the agreement, the seller may claim interest on the purchase amount according to the Interest Act. In the case of non-payment, the claim, after prior notice, may be sent to collection. The buyer may then be held responsible for fees according to the Debt Collection Act.

Fee for Uncollected Non-Prepaid Goods
If the buyer fails to collect unpaid goods, the seller may charge the buyer a fee. The fee shall not exceed the seller’s actual expenses for delivering the goods to the buyer. Such a fee may not be charged to buyers under 18 years of age.

12. Warranty
Any warranty provided by the seller or manufacturer grants the buyer rights in addition to those already held under non-waivable legislation. A warranty therefore does not limit the buyer’s rights to complaint and claims for delay or defects as described in points 9 and 10.

13. Personal Data
The data controller for collected personal data is the seller. Unless the buyer consents otherwise, the seller, in accordance with the Personal Data Act, may only collect and store personal data necessary for the seller to fulfill the obligations under the agreement. The buyer’s personal data will only be disclosed to others if necessary to fulfill the agreement with the buyer or in legal cases.

14. Dispute Resolution
Complaints should be directed to the seller within a reasonable time, cf. points 9 and 10. The parties should attempt to resolve any disputes amicably. If this is unsuccessful, the buyer can contact the Consumer Authority for mediation. The Consumer Authority can be reached at 23 400 600 or www.forbrukertilsynet.no.

The European Commission’s online dispute resolution platform can also be used if you wish to submit a complaint. This is particularly relevant if you are a consumer residing in another EU country. The complaint can be submitted here: http://ec.europa.eu/odr.